Gold Assessment – Customer Service

This is the Gold Assessment – Customer Service Assessment and Certificate

• Note that the Gold Assessment is more challenging than the Bronze and Silver Assessment
• The Course Content is the same
• This helps to deepen your understanding of the Fundamentals and this certificate demonstrates that you have mastered the key fundamentals of the course.

Absorption Rate:

The Absorption Rate of a course is the likelihood that you retain the information you have engaged in on the course. At Oleren we currently have three Assessment levels for a Fundamentals Course. The more levels you attempt, the more you retain the information. You can go back and watch the core content of the Fundamentals Course.

• The First Level is Bronze 
• The Second Level is Silver
• The Third Level is Gold
• It is better to take them in order. However you may decide to take them in any order

Assessment Info:

• ✓ Gold Assessment 
• ✓40 Questions in 20 Mins
• ✓ 95% to pass (38/40)
• ✓ Mastery Achievement
• ✓ Fundamentals Gold Certificate

If you want to familiarise yourself with the Content, please go back to the Fundamentals course and re-watch the videos.

If you have any questions, the fastest way to reach is us via whatsapp using the button below or you can fill out a form on the contact us page.