Continual Quality Improvement
- Welcome to the Continual Quality Improvement Assessment
- There are 15 questions in this assessment
- You have 25 minutes to complete this assessment
- Ensure you have read the Continual Quality Improvement Policy or Manual and you familiarise yourself with it before taking this assessment
- Make sure you are free from distraction and you have enough time to focus and complete the assessment
- You have two attempts to take and pass this assessment
- You have to score 85% to pass this assessment
- When you are ready, you can start
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Question 1 of 50
1. Question
What is the purpose of continual quality improvement?
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Question 2 of 50
2. Question
Who is responsible for approving any improvement project?
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Question 3 of 50
3. Question
Which phase involves identifying a problem for improvement?
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Question 4 of 50
4. Question
What does PDCA stand for?
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Question 5 of 50
5. Question
Which document is used to record a non-conformity?
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Question 6 of 50
6. Question
What should be established before setting a goal?
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Question 7 of 50
7. Question
In which phase is the action plan put into operation?
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Question 8 of 50
8. Question
What is the focus during the “Check” phase of PDCA?
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Question 9 of 50
9. Question
What must be done after achieving a successful improvement?
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Question 10 of 50
10. Question
Which method helps in understanding a problem during planning?
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Question 11 of 50
11. Question
What is the role of baseline data in the planning phase?
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Question 12 of 50
12. Question
What should be done if the improvement goal was not achieved?
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Question 13 of 50
13. Question
Which department must communicate improvement goals to the lab staff?
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Question 14 of 50
14. Question
When is a goal assigned in a quality improvement project?
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Question 15 of 50
15. Question
How often should the PDCA cycle be repeated for improvements?
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Question 16 of 50
16. Question
What should be documented in the “Do” phase?
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Question 17 of 50
17. Question
Which tool is commonly used for identifying possible causes?
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Question 18 of 50
18. Question
What question should be asked during problem identification?
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Question 19 of 50
19. Question
What role does the Quality Officer play in improvement projects?
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Question 20 of 50
20. Question
Which of the following is an example of an improvement opportunity source?
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Question 21 of 50
21. Question
Who should be notified of identified non-conformities?
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Question 22 of 50
22. Question
What type of data is required to assess the success of a quality improvement project?
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Question 23 of 50
23. Question
What must the improvement goals be?
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Question 24 of 50
24. Question
What is the first step in planning a quality improvement project?
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Question 25 of 50
25. Question
What tool can help in analyzing a process for improvement?
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Question 26 of 50
26. Question
What should be included in an action plan?
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Question 27 of 50
27. Question
Which phase ensures that everyone affected is aware of the changes made?
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Question 28 of 50
28. Question
What key aspect should be assessed in the “Act” phase?
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Question 29 of 50
29. Question
Who is responsible for implementing an assigned quality improvement project?
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Question 30 of 50
30. Question
What should be done if there are unforeseen consequences during implementation?
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Question 31 of 50
31. Question
What should be done with feedback received from staff complaints?
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Question 32 of 50
32. Question
What is the final step in the PDCA cycle?
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Question 33 of 50
33. Question
What is required before beginning any improvement activity?
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Question 34 of 50
34. Question
How is the effectiveness of an action taken assessed?
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Question 35 of 50
35. Question
What is needed to ensure successful PDCA cycles?
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Question 36 of 50
36. Question
What is crucial for problem-solving during planning?
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Question 37 of 50
37. Question
What is the key purpose of continual quality improvement in labs?
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Question 38 of 50
38. Question
What should be done before implementing a new process?
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Question 39 of 50
39. Question
How should potential solutions be determined?
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Question 40 of 50
40. Question
Which element is essential in a quality improvement goal?
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Question 41 of 50
41. Question
In what form should the results of a quality project be documented?
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Question 42 of 50
42. Question
Who should sign off on completed CAPA forms?
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Question 43 of 50
43. Question
How should improvements be tracked over time?
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Question 44 of 50
44. Question
When setting improvement goals, what timeline approach is most effective?
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Question 45 of 50
45. Question
What method helps ensure team commitment to improvement goals?
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Question 46 of 50
46. Question
What step should follow once an improvement project is deemed successful?
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Question 47 of 50
47. Question
How should non-conformities be addressed in continual improvement?
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Question 48 of 50
48. Question
What should be done if an improvement is only partially successful?
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Question 49 of 50
49. Question
What aspect should be the primary focus in the PDCA “Do” phase?
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Question 50 of 50
50. Question
What is essential for maintaining continual quality improvement across all lab operations?